Shipping Policy for OluKai

Order Processing Timeline

OluKai processes and prepares your order for shipment within 1-3 business days after payment verification. Please note that processing times may extend during public holidays or periods of high order volume.

Shipping Duration

Once your order has shipped, please allow an additional 7-12 business days for transit. Total delivery time from order placement to arrival can vary according to destination, customs procedures, and local postal services.

Shipping Costs

Shipping fees for your order are calculated based on the contents of your cart and will be displayed at checkout before you finalize your purchase.

Tracking Your Shipment

Tracking details are provided as soon as your order ships. You will receive a notification with tracking information so you can monitor your package’s progress.

Order Cancellations

You may request to cancel your order within 12 hours of purchase. To do so, please contact OluKai promptly via email at noahnatos63@gmail.com for assistance.

Returns and Refunds

• Return authorization must be requested within 14 days of delivery confirmation.
• Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
• Refund processing begins within 5-10 business days after the returned item is received and inspected.

Additional Information

Delivery estimates are guidelines and subject to change due to factors beyond OluKai’s control, such as local postal delays, customs processing, or extreme weather conditions. If you have questions regarding your order status or this shipping policy, please reach out to us at noahnatos63@gmail.com.